Standard Bookings: Require a non-refundable or partially refundable deposit (e.g., 20%) to secure reservations.
Peak Season / Custom Packages: Require higher upfront deposits (30% or more) due to strict supplier and hotel prepayment rules.
Last-Minute Bookings: Bookings made within 14–30 days of departure require 100% immediate payment.
2. Accepted Payment Methods
Cards & Digital Payments: Accept major credit/debit cards (Visa, Mastercard) or Bank Transfer.
3. Cancellation & Refund Terms
Timeline Windows: Clearly define deadlines (e.g., “Full refund if canceled 90 days prior; 50% refund if canceled 60 days prior; no refund within 30 days”).
Third-Party Fees: State clearly that airline tickets, special event passes, or third-party partner excursions may carry separate, non-refundable rules regardless of your main policy.
Processing Time: Specify how long refunds take to hit the customer’s account (typically 7 to 10 business days).
4. Pricing & Currency Disclaimers
Taxes and Surcharges: State whether local tourism taxes, hotel resort fees, or GST/VAT are included in the displayed price or collected separately upon arrival.
Fluctuations: Note that international bookings may be subject to foreign exchange rate fluctuations or bank transaction charges.
5. Authorization & Security
Auth and Capture: Use a payment gateway feature that authorizes (blocks) funds upon booking confirmation and only captures them once the service is verified, reducing messy refund cycles.
Fraud Prevention: Mention compliance with data security standards (like PCI-DSS) to assure users their credit card details are safe.
6. Fraud, Spam & Fake Calls
Classic India Travels will never ask for sensitive payment info via call or email. Report any suspicious communication to classicindiatravels@gmail.com
7. Governing Law & Dispute Resolution
This Agreement shall be governed by Indian law. All disputes shall be subject to the jurisdiction of courts in Rajasthan.
For any questions, reach out to us at classicindiatravels@gmail.com